Frequently Asked Questions

* What is an “open concept” photobooth, and why do our clients love it?
Outside the Box Photobooth  is open yet compact and stylish. Our booth can accommodate many guests compared to traditional 1-2 person closed photo booths. An “open concept” photo booth allows your guests to see all the fun going on in the booth while they wait their turn. Witnessing the fun going on before your eyes is contagious! Party guests have told us they “Love It”!

* What makes Outside the Box Photobooth so special?
Our clients cannot stop raving about our amazing professional studio lighting and free high-resolution photo downloads! Every shot delivers a superior personal-style photo shoot.  We’re also big on CUSTOMER SERVICE!

* Will there be an attendant on duty to help our guests?
Yes. Depending on your event, 1-2 attendants will be assigned. They will set-up and break down the photo booth at the venue, assist with operation and printing for the duration of the party, and ensure everyone has a good time! They’re Outside the Box Photobooth Ambassadors!

* How many prints can our guests receive, and where do they collect them?
Outside the Box Photobooth, Legacy Booth includes a color printer and prints them on-site within seconds. Guests can return as many times as they like. Keep the Fun going.

* What kinds of props are provided by Outside the Box Photobooth?
We’ll bring a collection of props for your guests to have fun with. We have plenty of funny signs and silly glasses, If you’d like for your guests to use your own provided props, that works too. Or if you have any specific prop requests, we can work with you to get them.

* What is a “customized” photo print?
We help you design a customized photo print and layout for the print size you choose. Your event or party may have a specific “theme”, colors and/or event name or date that can be reflected on your photo print strips. If you want to use your own logo or artwork, we can use your files.

* What print size choices do I have?
Our most popular print size is: 2×6 (vertical strips). We can also print: 4×6 prints.

* What are the venue space and power requirements for the photo booth set-up? Can it be set up outside?
Our Legacy Booth and Social Booth footprint fits within a 8′ deep x 6′ wide x 6′ high. Our 360 Video Booth requires a 13′ deep x 13′ wide  by 7′ high.  A power outlet should be within 30 feet, 110V, 10amps, 3 prong outlet and the ground must be level. We can set-up outside as well, as long as wet weather or strong winds are not present. The preferred covered area should not be in direct sun, or set-up under a tent canopy may be needed (extra charge). If power is not available, we can provide a portable generator, at additional cost. A strong wi-fi signal is required for the social media sharing.

* Does Outside The Box Photobooth offer any additional options to make my event even more memorable?
Of Course! Our Animated GIF is a fun option that takes a series of images in a file, loops them as moving images, uploaded to the web. Add in our Social Media and your guests can share their photos through text or e-mail. We also offer balloon arches, hedge walls, neon signs, guest books, and audio guest book. (Please see rate packages as any of these can be added at an additional fee)

* What are your billing terms?
A non-refundable  retainer is due to book the date.   The remaining balance is due 30 days prior to the event. If your event gets postponed to a later date, we can apply the retainer to that date at no additional cost, provided we are not already booked for that date.

*How far does Outside The Box Photobooth travel, and is there a travel fee?
We will travel anywhere within a 70 mile round trip from the 12211 zip code (Albany, NY). Travel outside of that radius is subject to travel fee.

* Where can guests access the Online Gallery of my event’s photos?
Within 72 hours after the event, photos can be accessed through the link provided by the party organizers or Bride and Groom. Also Check Out our Galleries Page. We guarantee your Guests will Love the results!

* What photobooths do you offer?
Social Booth: Text, email or airdrop to your device. Legacy Booth: Prints on site, choose from 2×6 or 4×6 prints. 360 Video Booth: for the ultimate experience, share videos via wifi.

*Do you have insurance?
Yes! We are fully licensed and insured. We can provide the necessary documents for your wedding or event.

* For outdoor Weddings & Events Check out Our Mobile Photobooth


Have Any Additional Questions?
Please Contact Us!